Privacy Policy

1. Data controller

3D Atrio Graphics SL

Trade name: Atrio Graphics

CIF: B02785558

Address: Plaza Ricardo Molina, 2, Block 1, 3ºB, 14500 Puente Genil (Cordoba)

Email: info@atriographics.es

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymized or percentage-based data.

Any personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activities, owned by 3D Atrio Graphics SL.

On our website, we may process certain types of personal data, which may include:

• Identity data: name.
• Contact information: email and telephone.

We do not collect any special categories of personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it, we may not be able to perform the contract or provide the service, and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

• Through the form on our website, through our contact email, by phone, or by post, when:
  • Request information about our services
  • Hire our services
  • Request quotes
  • Send your comments

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or regulation. If this occurs, we will attempt to explain the reasons for our decision, but we cannot commit to doing so in all cases.

• Through technology or automated interactions : We may automatically collect technical data about your equipment, browsing actions, and usage patterns on our site. This data is collected through cookies or similar technologies.
• Through third parties:

• • Google: Analytics data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data

The most common uses of your personal data are:

• For the formalization of a contract between 3D Atrio Graphics SL and you.
• When you give your consent to the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to info@atriographics.es or consulting the section on exercising rights below.

5. How long will we retain your data?

They will be retained for the time necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from said purpose and the processing of the data. The provisions of the various regulations regarding retention periods will apply to the extent applicable to this processing.

6. Minors

3D Atrio Graphics SL does not authorize minors under the age of 14 to provide their personal data through the means provided on this website (by completing web forms for service requests, contact forms, or by sending emails). Therefore, anyone providing personal data through these means formally declares that they are over the age of 14. 3D Atrio Graphics SL is exempt from any liability for failure to comply with this requirement.

If your child, who is under the age limit, has provided personal information to 3D Atrio Graphics SL, please contact us so we can exercise your applicable rights.

In cases where the services offered by 3D Atrio Graphics SL are intended for minors under 14 years of age, the means to obtain the authorization of the minor’s parents or legal guardians will be enabled.

7. Exercise of data protection rights

How can these rights be exercised? Users may send a communication to 3D Atrio Graphics SL’s registered office or to the email address info@atriographics.es , including a photocopy of their ID or other similar identification document in both cases, to request the exercise of the following rights:

• Access to your personal data: You can ask 3D Atrio Graphics SL if it is using your personal data.
• To request rectification if they are not correct, or to exercise the right to be forgotten with respect to them.
• If you request a restriction on processing, in this case, your personal data will only be retained by 3D Atrio Graphics SL for the exercise or defense of claims.
• To object to processing: 3D Atrio Graphics SL will stop processing your data in the manner you indicate, unless it must continue to be processed for legitimate reasons or to exercise or defend potential claims.
• Data portability: If you wish your data to be processed by another company, 3D Atrio Graphics SL will facilitate the portability of your data to the new controller.

You may use the forms made available to you by the Spanish Data Protection Agency to exercise your rights above: Here .

Filing a complaint with the AEPD: If you believe there is a problem with the way 3D Atrio Graphics SL is processing your data, you may address your complaints to the corresponding supervisory authority, which in Spain is the competent authority: the Spanish Data Protection Agency .

We will ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

We will process all requests within the statutory period of one month. However, it may take longer if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data communication: provision of services

In the course of our work, we may require the assistance of third parties. They will process your data solely to provide the contracted service, and with whom we have the appropriate measures in place to guarantee your rights:

• Service providers that provide systems administration and information technology services.
• Professional advisors, including lawyers, auditors, and insurers, who provide banking, legal, insurance, and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of these companies that provide services to us by emailing: info@atriographics.es .

9. Data security

We have implemented appropriate security measures to prevent your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. Furthermore, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority in the event of a security breach, as regulated by Articles 33 and 34 of the GDPR.